1News revisits 15 years worth of good Kiwis changing their communities and lives around them.

A look back at 15 years of Good Sorts

1News revisits 15 years' worth of Kiwis changing their communities and lives around them.

Mon, Jan 13

3:16

When Natalia had to cancel a family holiday after her UK-based mother-in-law fell gravely ill, she was dismayed to find her Westpac travel insurance didn’t define her as a relative.

Woman stunned UK mother-in-law not deemed relative by insurance company

When Natalia had to cancel a family holiday after her UK-based mother-in-law fell gravely ill, she was dismayed to find her Westpac travel insurance didn't define her as a relative.

October 2, 2023

5:18

Dot and Wayne were astounded to discover the TAC glasses were not safe to use for the one thing he really wanted them for.

Fair Go: Couple stunned to find sunnies shouldn't be used for driving

Wayne bought them, got them home, opened the box and discovered a great-looking pair of shades — with a catch.

September 11, 2023

4:33

Timaru man's innocent signal booster purchase affects city's network

Timaru man's innocent signal booster purchase affects city's network

When Dion Allison brought an $800 device off the internet, little did he know he'd have an impact on Timaru's entire network.

August 15, 2023

7:10

Fair Go has spoken to two Tower Insurance customers who waited too long for their insurance companies to answer their calls and fulfil their claims on their flood-hit homes.

Aucklander hits up Tower HQ over flood repair limbo

Fair Go has spoken to two Tower Insurance customers who waited too long for their insurance companies to answer their calls and fulfil their claims on their flood-hit homes.

July 18, 2023

9:19

Jeff loaned a water blaster to a friend but was devastated when it came home broken. He’d used it successfully for an hour-and-a-half, but then the plastic cogs inside had a meltdown.

How much use is too much use for a $135 water blaster?

Jeff loaned a water blaster to a friend but was devastated when it came home broken. He'd used it successfully for an hour-and-a-half, but then the plastic cogs inside had a meltdown.

July 15, 2023

4:41

June 2023
Why is it old things last and new things don’t? Hadyn Jones investigates.

Fair Go: Why don’t appliances last like they used to?

Why is it old things last and new things don’t? Hadyn Jones investigates.

June 20, 2023

4:46

April 2023
Bunnings had footage of a collision involving Niamh, but wouldn’t release it without being asked for it by the police or a court.

Driver battles Bunnings to get CCTV of car park prang

Bunnings had footage of a collision involving Niamh, but wouldn’t release it without being asked for it by the police or a court.

April 24, 2023

7:28

March 2023
Neil from Levin says he felt something funny in his mouth while eating a pie – something that's not on the ingredients list.

Levin man finds suspected animal heart valve in Irvines pie

Neil Ireland said he spent several hours vomiting after making the discovery.

March 27, 2023

0:42

Leanne was determined to put on a Christmas Day to remember for her kids, but was left furious by Hampers 4U’s failure to deliver.

Fair Go: Mum left chasing refund for Xmas hampers that never arrived

Lee Anne was determined to put on a Christmas Day to remember for her kids, but was left furious by Hampers 4U’s failure to deliver.

March 14, 2023

6:09

November 2022
Residents in Pisa Moorings near Cromwell say they have suffered from fried modems and one woman is concerned what happens if her oxygen pump loses power.

Otago township besieged by power outages

Residents in Pisa Moorings near Cromwell say they have suffered from fried modems and one woman is concerned what happens if her oxygen pump loses power.

November 15, 2022

8:41

Somehow ZoomInfo matched Astrid’s personal number to Book A Bach, meaning frequent wrong number calls at all hours of the day.

Woman's private phone number listed as holiday giant's NZ contact

Somehow ZoomInfo matched her personal number to Book A Bach, meaning frequent wrong number calls at all hours of the day.

November 1, 2022

4:42

October 2022
Coral, Pat and Kelly discovered the post box near their workplaces wasn’t being delivered for up to 21 days at a time.

Fair Go: Letters sit unmoved in Whangārei post box for days

Nearby workers discovered the mail posted at the post box near their workplaces wasn’t being delivered for up to 21 days at a time.

October 12, 2022

5:14

It turns out that you have to be extra careful with which smoke alarm you invest in.

Fair Go discovers smoke alarms that failed tests to detect smoke

The unbranded smoke alarms are available from a variety of online retailers.

October 4, 2022

8:33

June 2022
A fantastic Fair Go viewer has come forward to help out those left out of pocket.

Fair Go viewer rescues two victims of elaborate container scam

Adam Norman was working at home when his wife shouted for him to come and watch Fair Go.

June 27, 2022

3:18

A number of Kiwis have handed over thousands of dollars for a container, only to get nothing in return.

Fair Go: Police hunting man accused of container scam

A number of Kiwis have handed over thousands of dollars for a container, only to get nothing in return.

June 21, 2022

7:48

March 2022
Just a quick swipe up the snoz and you get a result in 20 minutes – but what’s the verdict on RATs?

Covid-19 rapid antigen test accuracy put under the microscope

A Fair Go investigation has found they may not be as accurate as stated.

March 9, 2022

6:01

January 2022
Doreen Evans didn't take no for an answer and even a personal tragedy halfway through didn't stop her reaching her goal.

Goodsorts: Meet the woman who raised thousands for her community

Cromwell's Doreen Evans rallied local builders to have a house built in four months, which she sold then donated the money to those who needed it most.

January 30, 2022

October 2021
Bluebird says while the recipe for their beloved snacks are the same, the equipment used to produce some products has changed.

Snack lovers not impressed by changes to Twisties, Cheezels and Burger Rings

Bluebird explained why they now have a different appearance to Fair Go.

October 19, 2021

August 2021
Jenna’s been in a battle over who was to blame, so Fair Go sent roadside warrior Haydn Jones to sort out the mess.

Fair Go: Woman stunned as insurance charges full excess despite frying car

Jenna Bellve says her roadside assist service accidentally fried her car, but she was still charged a full excess.

August 24, 2021

Young Man shopping in a supermarket, breathing through a medical mask because of the danger of getting the flu virus, influenza infection. Corona virus pandemic concept. Covid-19 virus!

Fair Go: Can a supermarket really stop me loading up on toilet paper?

We answer some of your Covid lockdown questions.

August 23, 2021

Fair Go takes a closer look to see if there’s any chance the controversial scheme could be resurrected and if the terms and conditions were solid in the first place.

Fair Go: Credit Union members fear hefty funeral bills as bereavement scheme considers closing

Around 2000 Credit Union customers may now be leaving their families a large funeral bill.

August 16, 2021

May 2021
One got their television replaced while it wasn’t such an easy process for the other.

Fair Go: Silence from LG after NZ customers see stars on their TV

Sandy Kumari and Frank Schomaker both contacted Fair Go after seeing stars. Not in the sky, but on their televisions.

May 25, 2021

March 2021
Fair Go: When the drugs killing your cancer are also destroying your favourite armchair

Fair Go: When the drugs killing your cancer are also destroying your favourite armchair

Ngatea man Tom Donaghy didn't realise the drugs that saved his life were also wrecking his furniture.

March 24, 2021

Some deadlocks are considered illegal because someone could accidentally lock people in.

Fair Go: Change in fire safety rules around doors could affect tens of thousands of businesses

Padlocks and deadbolts are now considered non-compliant with current building codes.

March 9, 2021