Emergency services are responding to a "transport incident" involving a westbound Auckland train this afternoon.
Police were called to an incident at the Baldwin Ave train station at 3.28pm.
"There is no ongoing risk, but police ask the public to avoid the station at this time," a police spokesperson said.
Hato Hone St John said it responded with an ambulance and a rapid response unit.
Fire and Emergency NZ responded with crews from Avondale, Balmoral and Papatoetoe.
Auckland Transport said there were delays and cancellations on the Western Line.
"Trains will run between Swanson and New Lynn and between Waitemata and Morningside. Check Live Departures or digital screens at stations before you board."
A student who was aboard the train told 1News he felt a bump just before reaching the station, jolting him and other passengers forward in their seats.
Passengers were asked to stay put, and remained on the train for what felt like 40 minutes before they were able to get off.
Footage captured by 1News showed a police cordon on Asquith Ave, with a train stopped across the Rossgrove Terrace level crossing.
Albert-Eden-Puketāpapa Ward councillor Julie Fairey said there had been a transport incident at Baldwin Ave station and that more people coming into the area was "unhelpful".
"The police and security are there and traffic management is coming for Rossgrove Terrace," she said.
"The station and the level crossing will be closed for some hours to come, please check the AT app for alternative travel options."
Mount Albert Grammar School staff were seen at the scene.
More to come.
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