Civil Defence payments have been announced for some Aucklanders affected by the catastrophic floods on Friday.
The Civil Defence website says if people had to leave their home, were staying away from home at the time of the emergency and can't return, can't go to work, or need help with food, bedding, or clothing, they may be eligible for the payment.
Payments won't be made to those who have insurance that will cover costs or have access to other help like public donations and other government relief funds.
"If you're not sure whether insurance will cover your costs, you may still qualify for a Civil Defence Payment. However if you get a Civil Defence Payment and then your insurance pays for any costs covered by this, you'll need to pay us back.
"What you can get depends on your circumstances. You can apply for help with more than one type of cost."
Westpac Bank has also offered financial support to customers affected by the floods.
In a statement the bank said the package features a range of possible options for both business and personal customers.
For example, suspension of principal payments for up to three months on home loans and business loans, deferred payment on business credit cards for up to three months and a temporary overdraft facility for business customers.
“We’re here to help affected customers in any way we can, and we’ll work together with them to get through this.
“Our branches in Auckland are closed today because properties are being checked for damage, and we’re asking our team members and customers not to make non-essential travel while the forecast remains uncertain," Westpac's Jo McGregor said.
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