Police have issued a warning for people to remain vigilant amid an increase in reports of a WhatsApp scam circulating in Wellington.
The scammers use the instant messaging service to impersonate family members or friends of a victim from an unknown number, claiming they’ve replaced their phone and need help and, in particular, money, Inspector Patrick Thomas said.
The scammer then attempts to obtain the victim’s credit card information.
“These kinds of scams run constantly and while most people will not respond or buy into them, some people are more vulnerable,” he said.
“We urge people to have conversations with vulnerable or elderly family members to help ensure they are aware of the tactics often used by scammers and don't become victims.”
People in doubt about the identity of the person they’re communicating with have been advised to ask them a personal question such as their date of birth, maiden name, or the name of a sibling.
“Do not provide a password, credit card or bank details without making absolute sure it is someone you know,” he said.
He added, “No legitimate agency will contact you and ask for your bank details or credit card out of the blue.”
“Police’s message on scams like this is simple – do not engage with anyone on the phone, and if you think you are being scammed report the incident immediately.”
Anyone who believes they are a victim of a scam in person, over the phone or online, should immediately report it to their bank, and then to their local police.
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