Stranger Things star Millie Bobby Brown has divided the internet after admitting she leaves critical food reviews under a fake name.
The British actress' move sparked a debate on whether negative reviews are ever warranted.
Joining Breakfast this morning, broadcaster and food reviewer Jesse Mulligan helped tackle the question.
Mulligan said he typically books under a fake name to review food – but he said if someone is going to leave a review, it should at least be under their real name.
"I think you have a right to leave a review, but with that right comes an obligation to sign your name to it.
"You can say whatever you like about the restaurant, but you front up and say 'this is my name, this is who I am'.
"Leaving it anonymously, I think that's bad news."
However, Mulligan said Bobby Brown "actually did the right thing", no matter what some online critics might say.
"She tried to address the problems she had with the staff, which you've always got to do.
"There's no point in hating the food, [and] not saying anything… and then going home and slagging them off.
"You've got to do the best you can and give them a chance to fix it.
"I've been to the best restaurants in the world, and they still stuff up sometimes," he added. "I think the difference between a good restaurant and a bad restaurant is the good ones realise what they've got wrong and do their best to fix it."
Breakfast host Daniel Faitaua suggested there could be a culture of being hesitant to complain in New Zealand, leading to people not saying anything when the service isn't as good as it could be.
Mulligan agreed and said that in the past when he noticed flaws in the food or drink, he would still say "everything is good thanks" when asked by a staff member.
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