Thirteen-thousand. That's how many inquiries the Ministry of Business, Innovation and Employment got about the Consumer Guarantees Act last year alone.
There seems to be a lot of questions when it comes to your rights when things go wrong with products.
TVNZ1’s consumer advocacy show took a look at how long your home appliances should be expected to last. (Source: Other)
One of the biggest sticking points is working out how long something should actually last for.
So, here it is - Fair Go's reasonably definitive guide to appliance life spans.
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Read more: How long should an appliance last before being replaced?
Glennis’ $2500 Asko oven broke down after just six years, much sooner than it should have. (Source: Other)
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