The Commerce Commission has laid 10 charges against Vodafone New Zealand Limited today, alleging the company made false representations in invoices sent to customers.
The Commission says the major telecommunications company will be charged under the the Fair Trading Act, covering the period from January 1 2012 to January 1 2017.
Vodafone is accused of agreeing to terminate a customer's service part-way through the next month, then sending an invoice that including charges for the entire next monthly billing period.
The Commission says the company misrepresented its right to payment because its customers only owed payment for the services provided prior to the agreed termination date.
The matter is set to be addressed at the Auckland District Court on September 11 2018.
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